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About

About FSMFlow

FSMFlow is field service management software built for Indian service businesses. It is designed first for AC and HVAC service companies, and it also fits CCTV, solar, construction and other teams that send people to customer sites.

The problem

Service work gets scattered across too many places

A service call starts in a WhatsApp group, moves to an Excel sheet, is written on a paper job card and ends with an invoice somewhere else. Details get lost, and AMC renewals slip by because nobody was reminded.

Before: scattered tools

  • WhatsApp groups
  • Excel sheets
  • Paper job cards
  • Missed AMC renewals

After: one connected flow

  • One customer record
  • Live job status
  • Parts linked to jobs
  • Renewals tracked
How we think

Three principles behind the product

They decide what we build, and what we leave out.

  • 01

    Field-first

    Technicians do their work on a phone: job details, checklist, parts, photos and customer sign-off. The office sees every update as it happens.

  • 02

    One connected flow

    An enquiry becomes a quotation, a job, an invoice and an AMC reminder without anyone typing the same details twice.

  • 03

    Built for how Indian service teams actually work

    Prices in rupees, annual maintenance contracts, a mix of home and business customers, and technicians who cover several sites in a day.

What’s inside

Nine connected modules, one platform

Every module shares the same customer, job and equipment records, so nothing needs to be entered twice.

Industries

Made for HVAC first, shaped for other service trades

The same flow of enquiry, job, technician, invoice and renewal applies to every business that serves customers on site.

See FSMFlow with your own workflow

Book a demo and we will walk through jobs, technicians, spare parts, invoices and AMC using examples from your trade.

Book a DemoContact us