Skip to content
For CCTV installers and security integrators

CCTV Software

FSMFlow is CCTV software built around how installers really work: survey the site, quote the camera count, run the installation, hand over, and keep every customer on an AMC (annual maintenance contract). One CCTV management system replaces notebooks, chat threads and spreadsheets.

Book a DemoAsset management software
  • Site surveys
  • Camera records
  • AMC reminders

Illustrative product visual · sample data

Challenges we solve

How CCTV software removes the chaos from installation work

Installers lose time and money in the gaps between the survey, the quotation, the crew and the AMC. This is where FSMFlow steps in.

  • The problem

    Survey notes live in phone galleries and notebooks

    With FSMFlow

    Record the survey on a job card: camera count, positions, cable runs and notes. The crew installs from the same record the quotation was built on.

    Work order management software

  • The problem

    Quotes take a day, and the camera count changes on site

    With FSMFlow

    Build a quotation for cameras, NVR, storage, cabling and labour in minutes, get it approved, then turn it into an installation job and an invoice.

    Quotation software

  • The problem

    Nobody remembers which camera, NVR or cable went where

    With FSMFlow

    Keep every installed camera and recorder on the customer’s site record with serial number, installation date and warranty end, so every visit starts with the full picture.

    Asset management software

  • The problem

    AMC renewals slip and warranty disputes start

    With FSMFlow

    See warranty and AMC status for each site, schedule service visits, and get reminders before a contract lapses.

    Warranty management software

  • The problem

    Crews work from phone calls and half-remembered instructions

    With FSMFlow

    Technicians get the job, site details and checklist on their phone, upload photos as they work, and the customer signs off at handover.

    Field service app

  • The problem

    Cameras, hard disks and cable run out mid-job

    With FSMFlow

    Track stock of cameras, hard disks, cable and connectors, link parts to each job, and get low-stock alerts before a crew is stuck.

    Inventory management software
Installation workflow

A CCTV installation workflow from first enquiry to AMC visits

Each stage hands over to the next, so nothing is retyped and nothing is forgotten.

  1. Enquiry

    Log the lead and book a site survey.

  2. Site survey

    Count cameras and note positions and cable runs.

  3. Quotation

    Price cameras, NVR, cabling and labour.

  4. Installation

    The crew mounts, cables and configures.

  5. Handover

    Test, add photos and take customer sign-off.

  6. AMC

    Start the contract and its visit schedule.

  7. Service visits

    Scheduled visits and repairs, with history.

Modules for CCTV businesses

The FSMFlow modules CCTV teams use most

Five connected modules make FSMFlow complete CCTV installation software, from the first survey to the last AMC visit.

  • Asset Management

    Every camera, NVR and DVR on record

    Customer sites, installed devices, serial numbers, installation dates and service history in one place, so “what is installed there?” takes seconds to answer.

    • Serial number
    • Install date
    • Warranty end
    • Service history
    Asset management software

  • Work Orders

    Survey and installation job cards

    Checklists for mounting, cabling, NVR setup and testing, with photos and notes on every job.

    • Survey notes
    • Cabling checklist
    • Photos
    Work order management software

  • Warranty & AMC

    AMC and warranty tracking

    Coverage dates, visit schedules and renewal reminders for every site.

    • Quarterly visits
    • Renewal alerts
    Warranty management software

  • Quotation & Invoicing

    Quotes that match the survey

    Camera count, NVR, storage and labour on one estimate, with approval and invoice in the same flow.

    • Camera count
    • NVR and storage
    • Approval
    Quotation software

  • Field Service App

    Installers get the job on their phone

    Site details, checklist, photos and customer sign-off, with live updates for the office.

    • Checklist
    • Photos
    • Signature
    Field service app
Also on FSMFlow

FSMFlow also runs HVAC and AC service teams

AMC visits, spare parts and technician schedules work the same way for AC service teams.

HVAC field service software
FAQ

Frequently asked questions

Straight answers about running a CCTV installation and AMC business on FSMFlow.

  • No. FSMFlow manages your CCTV business: enquiries, site surveys, quotations, installation jobs, customer sites, camera records, AMC and invoices. It does not stream or record camera video.

  • Yes. Record each camera, NVR or DVR against the customer’s site with its serial number, installation date and warranty end, so every service visit starts with the full picture.

  • Each site keeps its AMC contract and visit schedule. FSMFlow reminds your team before visits and renewals are due, so customers are contacted before cover lapses.

  • Yes. Technicians get their jobs on a mobile app with customer details, checklists, photos and sign-off, and the office sees progress as it happens.

See FSMFlow run a CCTV job from survey to AMC

Book a demo and we will walk through a survey, a quotation, an installation job and an AMC schedule, shaped around how your team works.

Book a DemoSee pricing

A short walkthrough made for CCTV installers.