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AC, heating & ventilation service

HVAC Field Service Software

HVAC field service software that runs AC installation, repair, preventive maintenance and AMC (annual maintenance contract) work. FSMFlow is HVAC service management software built for Indian service teams: every request, technician, spare part and payment in one flow.

  • AC installation
  • AC repair
  • Preventive maintenance
  • AMC
  • Breakdown service
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The daily grind

HVAC service software that fixes the daily problems

Most HVAC and AC service companies lose time and money in the same eight places. Here is what goes wrong, and how FSMFlow handles it.

Missed service requests

Calls and messages scatter across phones and chats, and some never become a job.

With FSMFlow

Every call, walk-in and enquiry is logged as a service request with an owner and a due time, linked to the customer and the unit.

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Technician scheduling problems

Double bookings, long travel and one dispatcher holding the whole day in their head.

With FSMFlow

See each technician’s skills, location and workload, then assign in a few taps. The schedule updates for the whole team.

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Manual job tracking

Paper job cards and “where are you?” calls just to know a job’s status.

With FSMFlow

Jobs move from Assigned to En route, In progress and Completed on the technician’s phone, so status is visible without a call.

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Lost customer information

Which AC is installed where, when it was last serviced and what was replaced lives in someone’s memory.

With FSMFlow

Customers, sites, installed units, service history and notes live in one record every technician can open.

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AMC renewal issues

Contracts expire unnoticed and scheduled visits get skipped, which means lost repeat revenue.

With FSMFlow

AMC contracts schedule their own visits and send renewal reminders before the end date.

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Spare-parts confusion

Nobody knows what is on which van, so jobs wait for a capacitor or a gas cylinder.

With FSMFlow

Stock is tracked across warehouse and vans, parts are linked to jobs, and low-stock alerts arrive before you run out.

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Delayed quotations

Quotes take a day or two to write, and by then the customer has called someone else.

With FSMFlow

Build a quote from your own price list in minutes, send it for approval and turn it into a job when it is accepted.

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Payment follow-up

Pending payments are chased from memory, and old dues are only noticed at month end.

With FSMFlow

Invoices come straight from completed jobs, and pending payments are visible by customer and age.

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The HVAC workflow

From lead to AMC, in one connected flow

AC service management software has to follow the job all the way: enquiry, quotation, work order, technician, parts, invoice, payment and then the next scheduled visit. Select any stage to see what it looks like in FSMFlow.

Stage 1 of 9

Capture every enquiry before it goes cold

New installation and service enquiries are logged with source, requirement and a follow-up date, so the sales pipeline stays visible.

  • Lead source
  • Follow-up reminders
  • Pipeline

ENQ-3104

New enquiry

Referral
Customer
Greenleaf Offices · Guindy
Requirement
2 × 1.5 ton split AC installation
Estimated value
₹86,000
Next follow-up
Site visit · tomorrow 11:00
Send quotation
Technician app

Everything the AC technician needs, on one phone

Technicians open the job, see the customer and the unit’s history, work through the checklist, record the parts and take sign-off. The office sees every step as it happens.

  • Today’s jobs in order, with navigation to the site
  • Customer history, unit details and warranty or AMC status
  • Checklists, gas readings and before / after photos
  • Parts used, deducted from van stock
  • Customer sign-off and an automatic service report
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AMC & warranty

Turn every AC you install into repeat revenue

AMC contracts are the steadiest income in HVAC, and the easiest to lose. FSMFlow schedules each visit, reminds you before a contract or warranty ends, and keeps the full customer history one tap away.

  • Contracts with units covered and visit schedule
  • Automatic reminders for visits and renewals
  • Warranty start and end on every unit
  • Customer history across every visit
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Spare parts & inventory

Never lose a job to a missing part

Capacitors, gas, copper pipe, PCBs and remote controllers add up. FSMFlow tracks stock in the warehouse and on every van, links parts to the jobs that used them, and warns you before a common part runs out.

  • Warehouse and van stock in one view
  • Parts recorded against each job and unit
  • Minimum levels with low-stock alerts
  • Parts cost carried onto the invoice
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Reports

Know how your HVAC business is performing

Revenue, completed jobs, technician productivity, AMC renewals and pending payments, updated from the work your team does every day.

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Connected modules

The modules HVAC teams use every day

HVAC software works best when every part shares the same customer, unit and job record. These FSMFlow modules are built to work together.

FSMFlow also runs other field teams: CCTV software, solar software, construction management software and service business management software.

HVAC FAQ

Common questions from HVAC companies

How FSMFlow fits AC installation, repair and AMC businesses.

  • HVAC field service software helps air conditioning, heating and ventilation companies run installation, repair, preventive maintenance and AMC work from one system. It covers service requests, quotations, technician scheduling, job tracking, spare parts, invoices, payments and contract renewals, so the office and the technicians work from the same information.

  • Each AMC contract records the customer, the units covered, the validity period and the visit schedule. FSMFlow creates the scheduled visits, shows what has been completed and sends renewal reminders before the contract ends, so repeat revenue does not depend on someone remembering.

  • Yes. The field service app gives technicians their jobs, customer and unit details, checklists, parts and customer sign-off on a phone. The office sees status updates as the job moves from assigned to en route, in progress and completed.

  • Yes. Parts used are recorded against the job and the unit, deducted from warehouse or van stock and carried onto the invoice. Minimum stock levels trigger low-stock alerts for common parts such as capacitors, gas and PCBs.

  • Yes. Installation businesses can manage enquiries, site visits, quotations and installation jobs with checklists and a handover record, then move the customer into AMC and service. Service-only companies can start with jobs, technicians and AMC.

  • Book a demo. We will walk through FSMFlow with examples from your own work, such as installation, repair and AMC jobs, and discuss how your team and data would move across.

Run your HVAC business on one flow

Book a demo and see FSMFlow with your own installation, repair and AMC jobs: from the first call to the next scheduled visit.

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HVAC is FSMFlow’s primary focus — your walkthrough will use AC and HVAC examples.